- Xibo Signage has incorporated a new wholly-owned subsidiary based in The Netherlands
- Existing Xibo Signage Ltd customers who are EU-based consumers (ie not VAT registered businesses) will be served by Xibo Signage Netherlands BV with immediate effect
- New customers who are businesses based in the EU will be serviced by Xibo Signage Netherlands BV when they create an account with us
- Existing business customers will continue to be served by Xibo Signage Ltd (unless they would like to transfer to Xibo Signage Netherlands BV)
On 1st January 2021, the transition period between the United Kingdom and the European Union comes to an end. We want to ensure that our EU customers are not affected by these changes, and want to reassure you that we are still here to deliver the same great service you have come to expect.
To ensure that our EU customers continue to enjoy easy access to our services, we have incorporated a new subsidary in The Netherlands which will serve EU customers.
All services will still be provided by Xibo Signage Ltd, and are offered under the same terms and agreements that were in force prior to the end of the transition period.
Changes for existing EU-based Consumers
Existing customers who are EU-based consumers (ie not VAT registered businesses) will be automatically transitioned to Xibo Signage Netherlands BV when you next place an order with us. The only change you will see will be the name of the company on your invoice. All your licenses and CMS instances are still administered from the existing Customer Portal website.
Existing EU-based Businesses
Existing customers who are EU-based VAT registered businesses will continue to be serviced by Xibo Signage Ltd from the United Kingdom.
If you would prefer to deal with Xibo Signage Netherlands BV, then please contact our support team who can arrange to transfer your account.
New EU-based customers
New customers based in the EU, whether VAT registered businesses or consumers will be served by Xibo Signage Netherlands BV when they create a new Customer Portal account.
Questions or Concerns?
If you have any questions or concerns, please contact our support team who will be able to assist you: firstname.lastname@example.org